Radisonali Refund and Returns Policy
Effective Date: February 25, 2025
At Radisonali, located at 2704 Military Rd, Jacksonville, Arkansas, we are committed to offering high-quality furniture that meets your expectations. If, for any reason, you are not fully satisfied with your purchase, we offer a Refund and Returns Policy to ensure a seamless process.
Returns:
You can return any unused, undamaged items within 30 days of delivery for a refund or exchange. The items must be in their original condition, with all packaging and tags intact. If the product is used or damaged, it may not be eligible for a return.
How to Return an Item:
To initiate a return, please contact our customer support team at info@radisonali.com or (501) 983-4332. We will provide detailed instructions on how to return your items and, if necessary, a prepaid return label. Please note that the cost of return shipping is the customer’s responsibility unless the item is defective or was sent in error.
Refund Process:
Upon receipt of the returned item, we will inspect it to ensure that it meets our return criteria. Once approved, we will process the refund to your original payment method within 7-10 business days. Shipping fees are non-refundable unless the return is due to a mistake on our part, such as sending the wrong product.
Exchanges:
If you would prefer to exchange an item for a different product or size, please contact us as soon as possible to arrange an exchange. Items must be returned in accordance with our return policy, and exchanges will be processed once we have received the returned item.
At Radisonali, customer satisfaction is our priority. If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@radisonali.com or (501) 983-4332. We’re here to assist you!
For more details on returns, exchanges, or any assistance, please contact our customer service team:
Street: 2704 Military Rd Jacksonville, Arkansas
Phone number: (501) 983-4332
Email: info@radisonali.com
Website: radisonali.com